FOR A WORRY FREE HOLIDAY ARRIVAL AND DEPARTURE 
You can check into your room from 12 o’clock. Please vacate your room on departure by 10 am. This gives us enough time to prepare the room so that it is clean and welcoming for our next guests, just as it was for you.
ARRIVAL AND DEPARTURE
Check-in is possible from 12.00, in this way we have the time necessary to prepare the room in the best possible way.
On the day of departure your room will be at your disposal until 10.00
The reception is open every day from 8.30 to 21.30
RESERVATION
After you have received the booking confirmation by e-mail, you will need to send us the confirmation deposit.
The reservation will be confirmed after you have communicated the number and expiry date of your credit card or when you have paid a deposit by bank transfer or postal order.
Booking confirmation: the reservation is confirmed if you remit a down payment of 30% of the total amount to our bank account or if you send us your credit card number and expiry date within 10 days
Below we indicate our bank details:
RAFFY SRL
BANCA INTESA
fil. di Diano Marina ag. 0059
C/C 319227 –
ABI 03069 –
CAB 49000 – CIN / A
IBAN IT29 A030 6949 0000 0000 0319 227
BIC BCITITMM220
Your wishes are important to us and we always try to fulfill them. However, we ask you to understand that the room you want or your favorite place in the restaurant are not always available, but rest assured that we will do our best to accommodate you.
PAYMENT
You will be able to pay the hotel bill by debit card, Visa and Mastercard credit card, and in cash up to a maximum amount of 999.00 Euros.
From 1 April 2019, the payment of the tourist tax will be mandatory. It will be paid directly on site, therefore the tourist tax is to be considered excluded from the estimates
Checks are not accepted.
CANCELLATION FEES:
If the vacation were to skip?
Do not worry if you cancel your reservation up to 7 days before the arrival date, the deposit paid will be frozen and you will receive a voucher, which you can use for a future stay in this or next season;
6 days before arrival, the deposit will no longer be returned;
in the event of early departure or late arrival, a charge of up to 3 nights of the room price may be required as indicated in the “Hotel customs and habits” of the Imperia Chamber of Commerce.
PETS
Animals are part of the family. And we understand that you don’t want to leave your four-legged friend at home, which is why we welcome pets. To welcome them our cocker Diana !!
Animals are part of the family. And we understand that you don’t want to leave your four-legged friend at home, which is why we welcome pets. To welcome them our cocker Diana !!
BEACH WITH CONVENTION
We have an agreement with the Balnearia Diana establishment just 100 meters from the hotel.
You can contact the establishment directly, we recommend booking in advance.
SWIMMING POOL
Our swimming pool is open every day from 9:00 to 12:00 and from 15:00 to 19:00 and is supervised by the lifeguard.
Sunbeds must necessarily maintain a distance of 1.5 meters between non-conjoined guests;
Children must necessarily be accompanied by a family member.
Before entering the water it is necessary to take a shower and the use of a cap is mandatory.
We ask small children to wear the containment diaper.
TASSA DI CITY TAX
Starting from 01/04/2019 in Diano Marina the tourist tax has been introduced. It has been established that this tax amounts to € 1.00 per day and per person, applied to a maximum of 7 consecutive nights. Children under 14 are exempt.
All quotes do not include the tourist tax.
